Note: When using Web-to-mobile, the calls you make will be charged on your usual phone bill. Once calling logging is enabled, you will be prompted to log outgoing phone calls as activities as soon as the call is over.Ĭaller ID in the IOS app shows the caller and linked organization name as long as the number exists in your Pipedrive account under a contact person.įor more detailed information on the specific functionality and settings of the IOS app, you can read this article. To make calls from your iOS device, click on the green phone icon next to the listed number when you have a deal or contact person's page open. This gives your team the ability to make calls on the go and speed up your sales process. Pipedrive's iOS and Android mobile apps will allow you to make and log calls directly from your mobile device. If you would like to learn more about the Callto Syntax and how to set it up, you can read this article. Clicking on your contact's phone number within Pipedrive will prompt the app to open, allowing you to make your call. If you use an external app such as Skype, Link, or many other SIP-based phone systems to make your calls, you can do this from Pipedrive by setting up a "Callto" syntax under your default calling settings. Note: The configuration of this action is only available to admin users.
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